Terms of Service

Welcome to Lumah Aesthetics (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website https://lumahaesthetics.pk (the “Website”) and our aesthetic and salon services. By accessing or using our Website or services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.


1. Eligibility

By using this Website, you confirm that you are at least 18 years of age or are accessing the Website under the supervision of a parent or legal guardian. Our services are intended for individuals who can legally consent to aesthetic treatments.


2. Services

Lumah Aesthetics provides aesthetic, cosmetic, and salon-related services. All services are subject to availability and may require consultation prior to booking. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.


3. Appointments and Bookings

  • Appointments may be booked online, by phone, or through other communication channels.

  • Appointment confirmations are subject to availability.

  • We reserve the right to refuse or cancel appointments at our discretion, including in cases of late arrival, non-compliance with consultation requirements, or inappropriate behavior.


4. Payments and Pricing

  • Prices for services are listed on the Website or communicated at the time of booking and are subject to change without notice.

  • Full or partial payment may be required before or at the time of service.

  • All payments are non-refundable unless otherwise stated in our Refund or Cancellation Policy.


5. Cancellation and No-Show Policy

Clients are required to provide advance notice for appointment cancellations or rescheduling. Failure to do so may result in cancellation fees or forfeiture of deposits. Specific cancellation terms may be communicated at the time of booking.


6. Medical Disclosure and Consent

  • Clients must provide accurate and complete medical history and disclose any health conditions, allergies, medications, or prior treatments.

  • Lumah Aesthetics is not responsible for adverse outcomes resulting from incomplete or inaccurate information provided by the client.

  • By proceeding with any treatment, you confirm that you understand the procedure, potential risks, and possible side effects.


7. Results Disclaimer

Individual results may vary. We do not guarantee specific outcomes from any aesthetic or cosmetic treatment. Images displayed on the Website are for illustrative purposes only.


8. Website Use

You agree not to:

  • Use the Website for any unlawful or prohibited purpose

  • Attempt to gain unauthorized access to the Website or its systems

  • Copy, reproduce, distribute, or exploit Website content without prior written permission


9. Intellectual Property

All content on this Website, including text, images, graphics, logos, and design elements, is the property of Lumah Aesthetics and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.


10. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the content, services, or practices of those external websites. Accessing third-party links is at your own risk.


11. Limitation of Liability

To the fullest extent permitted by law, Lumah Aesthetics shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to your use of the Website or services.


12. Indemnification

You agree to indemnify and hold harmless Lumah Aesthetics, its owners, employees, and affiliates from any claims, damages, losses, or expenses arising from your use of our Website or services or your violation of these Terms.


13. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use your information.


14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Continued use of the Website constitutes acceptance of the revised Terms.


15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan, without regard to conflict of law principles.


16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Lumah Aesthetics
Email: info@lumahaesthetics.pk
Phone: 0331-0169666
Website: https://lumahaesthetics.pk