Privacy Policy
Lumah Aesthetics (“we,” “our,” or “us”) operates the website https://lumahaesthetics.pk (the “Website”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our Website and services.
By using our Website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you interact with us, book appointments, fill out forms, or contact us, we may collect personal information such as:
Full name
Email address
Phone number
Billing and payment information
Appointment and service details
Any other information you voluntarily provide
b. Non-Personal Information
We may automatically collect certain non-identifiable information, including:
IP address
Browser type and version
Device information
Pages visited and time spent on the Website
Referring website URLs
2. How We Use Your Information
We use the collected information for purposes including but not limited to:
Providing and managing our aesthetic and salon services
Booking and confirming appointments
Communicating with you regarding inquiries, services, or promotions
Processing payments and transactions
Improving our Website, services, and customer experience
Complying with legal and regulatory requirements
3. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to enhance user experience, analyze Website traffic, and improve functionality. You can choose to disable cookies through your browser settings; however, some parts of the Website may not function properly if cookies are disabled.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
With trusted third-party service providers who assist us in operating our Website or providing services (e.g., payment processors)
When required by law, regulation, or legal process
To protect our rights, property, or safety, or that of our clients
All third parties are required to maintain the confidentiality and security of your information.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Your Rights and Choices
You have the right to:
Request access to the personal information we hold about you
Request correction or updating of your personal information
Request deletion of your personal information, subject to legal obligations
Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below.
8. Children’s Privacy
Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Lumah Aesthetics
Email: info@lumahaesthetics.pk
Phone: 0331-0169666
Website: https://lumahaesthetics.pk